KKBESTPACK Help

Printing & Packing Help

Check label alignment, choose a mailer size, and prepare your package for shipping.

Common printing & packaging questions

Why are my shipping labels blurry?
Check that the labels match your printer type. For thermal printers, follow the manufacturer’s cleaning, calibration, and density guidance. For inkjet or laser printers, use compatible sheet labels and the recommended print-quality settings. Print one label and check that the text and barcode are clear before continuing.
Why do my labels print off-center?
Match the template, paper size, and label layout. Select 100% or Actual Size and turn off Fit to Page. Test on plain paper and compare it with an unused label sheet before printing a batch.
Why does my poly mailer tear when I pack it?
Check for overfilling, sharp edges, or a tight opening. Use a larger mailer if the item strains the seams. Choose suitable cushioning or a rigid package for sharp or fragile items; a plain poly mailer does not provide impact protection.
How can I reduce moisture exposure?
Pack items dry and check that the sealing area is clean, flat, and fully closed. A water-resistant outer film does not make the completed package watertight. Add appropriate inner protection for moisture-sensitive contents, and replace punctured or damaged mailers.

Find matching supplies

Toner Flaking:
For Laser Printers

  1. Using a generic, off-brand toner cartridge? it could be a matter of poor quality or incompatibility with the fuser. Try purchasing brand name, original toner.

  2. If you notice toner flaking off your paper this is most likely because you are using a heavier stock of paper. This happens because heavier paper requires more heat in order to fuse the toner to the page.

  3. If your printer takes different types of media, Verify that the media (paper/card) used matches the printer setting.Please Using the “Label” setting.

Ink Smearing:

         Select normal or plain paper (default) quality to prevent smearing

 

Paper frequently jams:

Check the Printer
Make sure that the stack height is below the maximum paper fill indicator.

Check for any obstruction on the paper path, duplex path, and media tray pass through areas. Clear the obstruction if one exists.

Check the condition of the pick roll and separator roller. Clean the rollers if necessary. Also check the paper tray for any signs of damage.